Contact Information
To contact customer service, please call 800.344.4417 or 646.400.5199 weekdays between 9 am and 5 pm EST. Holiday hours vary.
Live Chat is also available weekdays between 9am and 5pm EDT. Holiday hours vary.
You may email us at customerservice@blackhoundny.com. We respond to e-mails within 24 to 48 hours.
Order modification requests are not considered final until you receive email notification confirming your requested change.
Our mailing address is: Black Hound New York, 226 India Street, Brooklyn, NY 11222.
To reach our New York City retail store, please call 212.979.9505. The store address is 170 Second Avenue, New York, NY 10003.
