Black Hound New York

SECURITY AND PRIVACY

Secure Shopping

We use the industry’s most secure server software with Secure Socket Layer (SSL) technology to ensure the security and privacy of your personal and credit card information as it’s transmitted over the Internet. All online orders are sent encrypted at 128 bits prior to transmission. We store this information in a secure server to which only select personnel within our company have access so we can fulfill your order. We process credit card transactions through Paymentech processing which also uses 128 bit encryption to protect your payment information.

Our SSL certificate is available on each page of our website for your review and reassurance.

If you prefer not to order online, we will happily accept your order by phone (800.344.4417).

Privacy

Cookies

Our web site uses “cookies.” A cookie is a piece of data stored by your browser on your computer’s hard drive. It does not contain any personal information. A cookie allows you to enjoy special features of our web site such as ordering online, reviewing your order history, and recognizing you as a return customer.

Registration

If you want to order online from our web site, you must complete our online registration form. Registration also provides other benefits such as access to your previous orders and your personal address book.

Information Collection and Usage

The primary use of the information you provide is for billing purposes and order fulfillment. We use Paymentech to process your credit card and UPS to ship your order. These parties receive only the information required for them to perform these services. We will not provide information about you to third parties except for the purposes just stated or if required by law.

Email Communications

We send email confirmations of your online order to you. We may also need to contact you by email if we have any questions as we’re processing your order. UPS emails you with the tracking number for each of your recipients when his/her order ships.

When you order online, your name is added to our email list. This list is used for occasional emails regarding our web site, new product offerings, seasonal offerings, and special promotions. If you choose not to receive these marketing communications, you may email your request to remove@blackhoundny.com. Please include your name and email address in your correspondence.

Our web site may contain links to other web sites. We are not responsible for the content or privacy practices of these other web sites. You should read the privacy policy of any web site linked to ours before disclosing any personal information to that site.