Customer Service

800.344.4417 or 212.979.9505

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Packing Your Cake for UPS Shipping

Whether we're shipping to the California desert, Maine mountains, or somewhere else, we always package your cake with extra care to make sure it arrives in excellent condition every season of the year.

Now that summer is here, our cakes come packed with frozen gel packs and extra dry ice so you can still ship with confidence.  And we continue to ship them overnight to arrive the next business day.  See how we pack your cake:









Questions?  Call 800.344.4417 or email customerservice@blackhoundny.com. We’re happy to help!